Knowledge base

Codeless Automation (4)

Getting Started (3)

• Getting Started with CoTester (AI test writer)
• Getting started with Cotester (Record & Play)
• Getting Started with Codeless Automation

Guides (1)

• How to Configure Sequential Test Execution Between Web and Mobile Test Suites

Troubleshooting (1)

• Troubleshooting Website Access Issues During Automation

FAQs (3)

• How do I create or edit a codeless test case in TestGrid?
• Why Is My Codeless Test Case Failing at a Specific Step?
• Why Am I Getting “Test Case Compilation Failed” in Codeless Automation?

Device Cloud & Device Management (3)

Getting Started (1)

• Getting started with Devices (Using Devices Manually)

Guides (1)

• How to Use Device Filter Using Tags

FAQs (2)

• How do I upload and install an APK or IPA file on a TestGrid device?
• What should I do if the installed app does not launch on the device?

Test Data & Execution (3)

Guides (6)

• How to Use Global Variables in Test Cases
• How to Add JSON Variable Support in Global Variables and Enhance Save To Variable Mapping
• How to Configure Runtime Arguments in Test Executions

View all 6

Troubleshooting (1)

• Troubleshooting App Installation Failures on Android Devices

FAQs (1)

• Why are execution logs or videos not visible?

Administration & Security (2)

Guides (3)

• How to Manage Directories in TestGrid
• How to Manage App Backups and Restores in TestGrid
• Understanding User Roles in TestGrid

FAQs (2)

• Where can I find detailed execution reports for my automation tests?
• How do I give access for a user?

Device Disconnections & Issues (2)

Troubleshooting (2)

• Troubleshooting Device Latency
• Troubleshooting the "Something Went Wrong" Error While Accessing a Device

FAQs (2)

• Why is my APK or IPA installation failing on a TestGrid device?
• Why does my TestGrid device show as Disconnected?

Integrations & APIs (2)

Guides (11)

• How to Configure and Run QTest Projects in TestGrid
• How to Configure TDP Proxy Support for API Integration and Related Migrations
• How To Configure Git Repository Settings In TestGrid

View all 11

Troubleshooting (1)

• Troubleshooting Common Katalon Integration Issues

Reporting & Analytics (1)

Guides (2)

• How to Export Build Application Data to CSV
• How to Show App Version in Execution Reports

Connectivity & Networking (3)

Guides (4)

• How to Access Internal URLs on TestGrid Devices
• How to Access Internal URLs Using VPN on TestGrid Devices
• How to Enable or Disable Network Logs for a Device

View all 4

Troubleshooting (3)

• How to Resolve TG Connect Authentication Failures
• TG Connect Setup and Troubleshooting Guide
• How to Resolve Common TG Connect Errors

FAQs (2)

• How do I connect my local or internal application using TG Connect?
• TG Connect is connected, but my local URL is still not opening. What should I check?

Script based Automation (Appium, Selenium) (2)

Guides (3)

• How to Unlock Android Devices Before Appium Execution
• How to Handle iFrames in Web Automation
• How to Handle Permission Pop-Ups

FAQs (3)

• Why am I getting “Could not start session” during local Appium script execution?
• Why does my local Appium execution fail with socket hang-up or session timeout?
• Why does the UiAutomator2 instrumentation process crash during automation?

iOS Management (1)

Guides (4)

• How to Remove the Apple ID from an iPhone or iPad
• How to Create an iOS Development Certificate and Wildcard Provisioning Profile
• How to Provision an IPA File for TestGrid iOS Devices

View all 4

Performance Testing (1)

Getting Started (1)

• Getting Started with Performance Testing

On-prem (4)

01. Device Cloud & Device Management (2)

• How to Add Devices from the Super Admin Portal (On-prem)
• How to Remove a Device from TestGrid (On-prem)

02.Server Setup & Maintenance (2)

• Secondary Server Troubleshooting Guide
• Server Maintenance Checklist & Best Practices

03. Troubleshooting (2)

• Troubleshooting Device Status Showing as "Offline" or "Device Offline" (On-prem)
• Troubleshooting 'Unauthorised' or 'Offline' for Android Devices (On-prem)

04. Connectivity & Networking (1)

• How to Access Internal URLs in On-Prem TestGrid Deployments