How to Enable or Disable Network Logs for a Device

Overview

This guide explains how administrators can enable or disable network logging for devices in the TestGrid Device Cloud. Network logs help capture and analyze network traffic generated during test execution, making it easier to troubleshoot application behavior, API calls, and connectivity issues.

Prerequisites

• Admin access to the TestGrid portal.

• Permission to manage devices.

• The target device must be available in the Device Cloud.

• Charles Proxy (or the configured network logging tool) must be set up on the device if network logs are required.

Steps

Step 1: Log in to the TestGrid Portal

Sign in to the TestGrid portal using your administrator credentials.

Step 2: Open the Admin Panel

Click your profile icon and select Admin from the dropdown menu.

Step 3: Navigate to Devices

From the left navigation menu, select Devices.

Step 4: Select the Device

Locate the device for which you want to enable or disable network logging.

Click the Edit icon corresponding to the device.

Step 5: Configure Network Logging

Within the device settings:

1. Locate the Network Log toggle.

2. Enable the toggle to capture network logs.

3. Disable the toggle to stop network log collection.

Additional Notes

• Enabling network logs may help diagnose API failures, application errors, and network-related issues during test execution.

• If networking logs are not enabled after the above steps please contact the TestGrid Support Team.

Outcome

Network logging is successfully enabled or disabled for the selected device. When enabled and properly configured, network traffic generated during test execution will be captured and available for analysis.